Terms and Conditions
Effective Date: 01.01.2025
Website: www.aurleone.com
Contact: concierge@aurleone.com
Welcome to Aurleone. By accessing our website or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our platform or placing an order.
1. Overview
This website is operated by Aurleone, a luxury brand offering handcrafted 24K gold-plated iPhones and exclusive emblems. Throughout the site, the terms “we”, “us”, and “our” refer to Aurleone.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these terms, including any additional terms and policies referenced herein.
2. Eligibility
By using our website, you represent that:
• You are at least 18 years of age.
• You are legally capable of entering into binding contracts.
• You are not purchasing for resale, unless explicitly authorized.
3. Product Customization & Ownership
• All Aurleone products are made-to-order and may include personalization, custom symbols, or emblem engravings.
• Once an order is placed, it is considered final and cannot be altered beyond the 24-hour cancellation window.
• Each product remains the intellectual and design property of Aurleone, and no unauthorized reproduction or copying is allowed.
4. Pricing & Payments
• All prices listed on our website are final, inclusive of applicable Indian taxes (for domestic orders).
• International orders may incur additional duties, taxes, or customs fees, which are the buyer’s responsibility.
• Payments are accepted via secure third-party payment gateways. We do not store credit/debit card details.
5. Shipping & Delivery
Please refer to our Shipping Policy for detailed timelines, costs, and delivery terms.
Aurleone is not responsible for delays caused by shipping carriers, customs, or events beyond our control.
6. Returns & Refunds
Due to the customized, luxury nature of our products, we do not accept returns or offer refunds except in specific cases such as damage in transit.
Please review our Return & Refund Policy for complete details.
7. Intellectual Property
All content on this website—including images, product designs, logos, videos, and written content—is the intellectual property of Aurleone and may not be used or reproduced without our prior written consent.
8. Product Disclaimer
• Aurleone modifies original Apple iPhones with 24K gold plating and custom emblems.
• While the core device remains functional, Apple’s original warranty may be voided due to the customization.
• Aurleone provides its own lifetime warranty on gold plating, but is not responsible for internal hardware or software malfunctions.
9. Limitation of Liability
Aurleone shall not be liable for:
• Any indirect, incidental, or consequential damages
• Losses due to misuse, accidents, or third-party interference
• Disputes arising from import restrictions, local laws, or customs duties
Our total liability for any claim related to a purchase shall not exceed the amount paid by the customer for that product.
10. User Conduct
You agree not to:
• Violate any local or international law
• Use the website to spread false or harmful content
• Attempt to hack, disrupt, or interfere with our website’s functionality
11. Modifications to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of the site constitutes acceptance of those changes.
12. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the courts of New Delhi, India.
13. Contact Information
For any queries regarding these Terms & Conditions, please contact:
Aurleone Concierge
Email: concierge@aurleone.com
Website: www.aurleone.com