Warranty & Care

Last updated: [June 2026]

1. What is covered

Each Aurleone includes a 12-month warranty from the date of delivery covering defects in the 24-karat gold plating and the diamond emblem setting under normal use — including lifting, peeling or discolouration of the gilding not caused by misuse, and loosening of emblem stones from defective setting.

2. The device itself

The underlying Apple device retains its applicable Apple warranty; however, Apple may decline service on customised devices. Where Apple service is unavailable due to customisation, Aurleone will assist with repair options: [describe policy].

3. What is not covered

Accidental damage, drops, liquid damage, abrasion from cases or surfaces, chemical exposure (perfumes, sanitisers, solvents), unauthorised repair or modification, and normal patina of handcrafted gold finishes.

4. Care guidance

• Wipe gently with the supplied soft, dry cloth.
• Avoid abrasive cloths, brushes and harsh chemicals.
• Remove the device before applying perfume or sanitiser to your hands.
• Use only cases approved for gilded finishes: [guidance].

5. Making a claim

Contact the house with your certificate number, photographs and a description. We will confirm next steps, including insured collection where required. Approved claims are remedied by repair, re-gilding, re-setting or replacement at our discretion.

6. Contact

Warranty service: [hello@aurleone.com] · [+91 00000 00000].